theknot.com's "Professional" Posting Policy

So every now and then (okay, practically everyday), we’ll go to theknot.com, which is the largest wedding community website, and type “coco myles” or “cocomyles” into their search field to see what’s being said about us. So far so good, thankfully!

Their posting policy prohibits “solicitations” so we never sought to go there and tout our wares. However, the other day we came across this thread. We figured this was a pefect, non-solicitous situation in which we could interject and offer some information to some prospective customers. We simply wanted to inform the person who started the thread that she could order swatches from us and see, first-hand, the difference between the satin and charmeuse fabrics.

I had previously become a member of theknot.com and, during the sign-in process, honestly identified myself as a “professional” rather than a groom or wedding guest. When I tried to post a response to the above thread, I got a message stating that professionals were not allowed to post.

I definitely understand why theknot.com wants to prevent solicitations on their message boards. I can only imagine how many photographers, limo drives, and wedding bands would be posting. However, I think it’s unfortunate that they don’t give professionals the opportunity to answer, or inform, members if they have a question. I guess it’s tough balancing solicitations and honest information. Maybe they could prevent professionals from starting threads but allow them to post on existing ones. Just a thought.